Introduction
At CELPS BOOKSHOP, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://books.celpsghana.com or make a purchase. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect the following types of information:
- Personal Data: Includes your name, email address, phone number, shipping address, billing address, and payment details when you make a purchase or register an account.
- Non-Personal Data: Includes technical data such as your IP address, browser type, time zone setting, operating system, and browsing actions while on our site.
- Cookies: We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can set your browser to refuse all or some browser cookies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Transactions: To manage and process your orders, payments, and deliveries.
- To Improve Our Website: To understand how you use our website and to enhance your experience.
- To Communicate with You: To send you promotional emails, newsletters, and updates about your orders or our products and services, if you have opted to receive them.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
We may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you.
- With Law Enforcement: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- In Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure.
5. Your Rights
You have the right to:
- Access Your Data: Request access to the personal data we hold about you.
- Correct Your Data: Request correction of any inaccurate or incomplete personal data.
- Delete Your Data: Request the deletion of your personal data where there is no good reason for us to continue processing it.
- Withdraw Consent: Withdraw your consent at any time where we are relying on consent to process your personal data.
6. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new policy on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By Email: info@celpsghana.com​
- By Phone: +233 26 929 1833
- By Mail: B.O. Box KT647, Accra-Ghana